1. Our Commitment to Your Data

We treat your information the same way we treat your property — with care and respect. When you reach out to Neff Paving, you trust us with details about your home, your business, and how to contact you. We are committed to handling that information responsibly, using it only for the work you asked us to do, and protecting it with sensible, up-to-date safeguards.

We do not sell your personal information, and we never share it for advertising purposes.

2. What Data We Hold

In the ordinary course of business, the data we hold about you comes from the forms you submit on our website. This typically includes contact details (such as your name, phone number, email address, and the property address for your project) and project details (such as the type of work, measurements, and any notes you provide).

This is a brief overview. The specific categories of information we collect, and why, are described in full in our Privacy Policy.

3. How We Use Your Data

We use your data only for legitimate business purposes connected to serving you, including:

• Preparing estimates and quotes for the work you request.
• Scheduling, planning, and performing your project.
• Communicating with you about your estimate, schedule, and project.
• Invoicing and processing payment for completed work.
• Meeting our legal, tax, warranty, and recordkeeping obligations.

We do not repurpose your information for unrelated activities, and we do not use it to build marketing profiles.

4. How We Protect Your Data

We use practical, industry-standard measures to keep your information secure:

• Encryption in transit. Our website is served over HTTPS, so the information you submit through our forms is encrypted as it travels to us.
• Reputable hosting. Our website is hosted on Vercel, an established platform with strong infrastructure and security practices.
• Limited access. We restrict access to your information to the staff who genuinely need it to prepare your estimate or complete your work.
• No stored card numbers. We do not store your payment card numbers ourselves; card payments are handled through secure, dedicated payment services.
• Secure delivery. Form submissions are delivered to us by email through an established form-handling service so we can respond to your request.

5. Data Minimization & Purpose Limitation

We ask only for the information we actually need to quote and complete your project — nothing more. We collect it for a specific, clearly understood purpose, and we use it only for that purpose. We keep your information no longer than necessary to serve you and to meet our legal, warranty, and recordkeeping obligations, after which it is removed or retained only as the law requires.

6. Third-Party Processors

To run our website and serve our customers, we rely on a small number of trusted service providers who process data on our behalf:

• FormSubmit.co — delivers our website form submissions to us by email.
• Vercel — hosts and serves our website.
• Mapping providers — power the satellite map and measurement tools used in our estimator.

Each of these providers is bound by its own terms and privacy practices. We share information with them only as needed to provide our services, and we do not sell your data to anyone.

7. Data Breach Response

If we ever became aware of a security incident affecting your personal information, we would act promptly to contain it, investigate what happened, and take steps to prevent it from recurring. Where a breach is likely to affect you, we would notify affected individuals and any relevant authorities as required by applicable law, and provide guidance on any steps you may wish to take.

8. Your Control & Choices

The information we hold is yours, and you stay in control of it. You may contact us at any time to:

• Request a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or out of date.
• Delete your data from our records.

To make a request, use the contact details below or the dedicated form on our Delete My Data page. We will respond within a reasonable time and in accordance with applicable law.

9. Updates to This Page

We may update this page from time to time as our practices, tools, or legal obligations change. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically, and to read it alongside our Privacy Policy and Terms of Service.

10. Contact Us